ORGANIZATIONAL HEALTH ANALYZER (OHA)
|
The Journal of Leadership Applications |
ORGANIZATIONAL
HEALTH ANALYZER (OHA)
ã
Copyright 1991 by Drs. Nurit and William Cohen
All
Rights Reserved
Instructions:
This survey was designed to analyze the state of your organization's health.
Circle the description that best represents your opinion of the following
statements as they apply to your organization. There are 63 questions in the OHA.
Additional information regarding the application of the OHA is given during the
full day workshop "Developing Peak Performance." See the link to
Speeches, Seminars and Workshops, above.
SA
= strongly agree; A = agree; U = undecided; D = disagree; SD = strongly disagree
1.
Managers doubt their own ability.
SD
D
U
A
SA
2. Goals and
divorced from reality.
SD
D
U
A
SA
3. We
are told we are having the best year ever, then,
the worst. SD
D
U
A
SA
4. No one seems to care about anything.
SD
D
U
A
SA
5. Everything is in a
disorganized mess.
6. Whenever
problems are noted, they deny that they exist.
7. No one trusts anyone else.
SD
D
U
A
SA
8. My work never seems good enough
for my boss.
9.
Everyone seems in shock.
SD
D
U
A
SA
10. People don't seem to know
what to do.
11. The attitude
is "don't confuse me with the facts."
SD
D
U
A
SA
12.
One day I'm a hero, then they tell me I can't do anything right.
13. No one seems to have the energy to do anything.
14. Absolutely chaos! No one knows
what's going to happen next.
15. People repeat the same actions even
when they don't work.
SD
D
U
A
SA
16. Everyone seems afraid of
management's policies.
17. My boss
never stops looking over my shoulder
SD
D
U
A
SA
18. Managers behave erratically as if in shock.
SD
D
U
A
SA
19.
The organization just never knows what action to take.
20. People are so excited, they aren't careful what they are doing.
21. We never know what to expect: we're
either real high or a real low.
22. No one is
really committed around here.
SD
D
U
A
SA
23. We have no real planning or organization in this company.
24.
There is an attitude that we know better
than our customers.
25. In this organization, you can't trust anyone.
26. The attitude around here is
you've got to be perfect. SD
D
U
A
SA
27. People seem spaced out and don't
react.
28. People overly seek approval out of fear.
29.
People frequently ov
30.
One day we're told to do one thing, the next, the exact opposite.
31. Nothing
gets real commitment from anyone.
SD
D
U
A
SA
32. We
never know who is in charge,
SD
D
U
A
SA
33. People are insecure. They hide
problems and make excuses.
34. People
are overly suspicious about everything.
35. It
takes forever to get a decision, then its too
late.
SD
D
U
A
SA
36. A simple
problem can trigger strange paralysis.
SD
D
U
A
SA
37. They
worry about a lot that is unimportant.
SD
D
U
A
SA
38. Higher management will accept anything
wit
39. People are congratulated for a
good job; later
40. Most
suggestions are received with very lit
41. Even simple problems seem to
become complicated.
42. We
never learn our lessons; we repeat
43. People are scared silly that "big brother" is watching them.
44. We've got required
routines we are which add n
45. People sometimes appear shocked
at something that is familiar.
46. We have good plans, but we
can't seem to execute them.
47.
Simple proposals usually get
48
Management's opinion of h
49. No one shows any initiative around here
- they lack energy.
50. I have difficulty in finding out
who is responsible for anything.
51.
They think that our customer
52. People are reluctant to share
information with others.
SD
D
U
A
SA
53. Many
who do good work are still criticized
if it isn't perfect.
54. When something
bad happens, people usually react strangely.
55. People doubt their own ability
to produce and fear taking action.
56. The organization has unrealistic goals.
SD
D
U
A
SA
57. One day there's elation, the next despair.
58. Lot's of people are indifferent to
what is going on.
59. We
do one crazy thing after the other.
60. People lose their objective
easily and tend to rationalize a lot.
61. We
have an above average turnover in
employees.
62. The organization won't
admit when we failed in anything.
SD
D
U
A
SA
63. Certain stimuli is sure to bring on
an overreaction
SCORING THE ORGANIZATIONAL
HEALTH ANALYZER
Instructions:
Circle the response you gave to each item. Sum across circled numbers and add
the total for each illness. That with the highest count is the most probable
illness. The higher the count, the greater the probable strength. For any single
illness, use the following scale:
21
or less = normal; 22 - 28 = possible illness; 29 or greater = probable illness
In
addition, add the total count for all illnesses. A total of 180 or more may
indicate possible illness even if no illness has other than a normal reading.
PSYCHOTIC
ILLNESSES
MANIA
Quest.
SD
D
U
A
SA
TOTAL
2
1
2
3
4
5
11
1
2
3
4
5
20
1
2
3
4
5
29
1
2
3
4
5
38
1
2
3
4
5
47
1
2
3
4
5
56
1
2
3
4
5
M =
MANIC-DEPRESSIVE
Quest.
SD
D
U
A
SA
TOTAL
3
1
2
3
4
5
12
1
2
3
4
5
21
1
2
3
4
5
30
1
2
3
4
5
39
1
2
3
4
5
48
1
2
3
4
5
57
1
2
3
4
5
M-D =
SCHIZOPHRENIA
Quest.
SD
D
U
A
SA
TOTAL
5
1
2
3
4
5
14
1
2
3
4
5
23
1
2
3
4
5
32
1
2
3
4
5
41
1
2
3
4
5
50
1
2
3
4
5
59
1
2
3
4
5
S =
PARANOIA
Quest.
SD
D
U
A
SA
TOTAL
7
1
2
3
4
5
16
1
2
3
4
5
25
1
2
3
4
5
34
1
2
3
4
5
43
1
2
3
4
5
52
1
2
3
4
5
61
1
2
3
4
5
P =
NEUROTIC
ILLNESSES
NEUROTIC
BEHAVIOR
Quest.
SD
D
U
A
SA
TOTAL
1
1
2
3
4
5
10
1
2
3
4
5
19
1
2
3
4
5
28
1
2
3
4
5
37
1
2
3
4
5
46
1
2
3
4
5
55
1
2
3
4
5
N=
DEPRESSION
Quest.
SD
D
U
A
SA
TOTAL
4
1
2
3
4
5
13
1
2
3
4
5
22
1
2
3
4
5
31
1
2
3
4
5
40
1
2
3
4
5
49
1
2
3
4
5
58
1
2
3
4
5
D =
INTOXICATION
Quest.
SD
D
U
A
SA
TOTAL
6
1
2
3
4
5
15
1
2
3
4
5
24
1
2
3
4
5
33
1
2
3
4
5
42
1
2
3
4
5
51
1
2
3
4
5
60
1
2
3
4
5
I =
OBSESSIVE-COMPULSION
Quest.
SD
D
U
A
SA
TOTAL
8
1
2
3
4
5
17
1
2
3
4
5
26
1
2
3
4
5
35
1
2
3
4
5
44
1
2
3
4
5
53
1
2
3
4
5
62
1
2
3
4
5
O-C =
POST
TRAUMA
Quest.
SD
D
U
A
SA
TOTAL
9
1
2
3
4
5
18
1
2
3
4
5
27
1
2
3
4
5
36
1
2
3
4
5
45
1
2
3
4
5
54
1
2
3
4
5
63
1
2
3
4
5
PT =
M
+ M-D
+ S
+ P +
N + D
+ I +
O-C + PT
=
TOTAL READING =
What
To Do About Conflicting Sets of Symptoms
Many
symptoms you observe are common to more than one illness. Usually, this is not a
problem because we already corrected the OHA for variances due to this fact.
Sometimes, however, more than one illness is present and you won't get clear-cut
results with the OHA. This may also be due to false symptoms and temporary
symptoms. On the rare occasion when the OHA does not clearly distinguish among
illnesses, you must use the same techniques as that of a psychologist or medical
doctor in determining which are real and which can be ignored. This includes
using your common sense and trusting your gut feeling.
To
decide, look at the severity of the symptoms as well as their number and
persistence. Are they always present, or do they appear sporadically? Are they
growing or fading? Eventually, you will find that one ailment is far more
likely. When that happens, your diagnosis is 90% complete. If sets of symptoms
are about equal in strength and do not fade, note down all illnesses that are
present. You can all use the Diagnosis/Illness Matrix as a crosscheck.
|
Ailment |
Symptoms |
Example |
Manic
|
Overly expansive moods and grandiosity |
A
company forgetting important "details" |
Manic-Depression
|
"Roller
coaster" of up and down moods |
A firm always chasing the next big contract |
Schizophrenia
|
No clear lines |
A
disorganized
organization which relies on luck |
Paranoia
|
Lack
of trust |
A company refusing to allow communication |
Neurotic
Behavior
|
Self-doubt,
paralysis, fear, anxiety
|
Inability to act due to fear |
Depression
|
Apathy, lack of energy, initiative |
A firm facing layoffs due to sales decline |
Intoxication
|
Rationalization; addicted to self doubt |
Escaping facts
through
rationalization. |
Obsessive-Compulsion
|
Work never good enough. |
Demanding perfection in the search |
Post
Trauma
|
Shock, erratic behavior based on past events |
Lay-offs
based on past, not anticipated, sales
|